Simple from Start to Finish
Every order follows the same process. Every order comes with the same guarantee. Here's exactly what happens.
Simple. Direct. Guaranteed.
You tell Rex what you want. He confirms it's available and sends you proof. You pay, and he handles everything until it's in your hands.
The Five-Step Order Flow
Every step exists for a specific reason. None are skipped.
STEP 01
Tell Rex What You Need
- WhatsApp Rex on 08120288390 with the gadget you're looking for
- Specify the model, storage, colour, and condition you want
- Rex confirms availability immediately
- No payment at this stage — confirm first, pay after
Why This Step Matters
You only pay for something that has been confirmed to exist in the right condition. No surprises.
STEP 02
Rex Verifies the Item
- Rex contacts the supplier and requests video or photos of the specific item
- Condition, specs, and accessories are confirmed against your order
- Rex checks what you need to know — battery health, screen condition, IMEI
- You see evidence of the item before you pay
Why This Step Matters
You are not paying based on a listing description. You're paying based on confirmed evidence of the exact item.
STEP 03
Make Payment
- Pay the confirmed amount via bank transfer
- Need a payment plan? Pay in instalments — item is reserved and released when fully settled
- Rex confirms receipt before anything moves
- Full payment records kept for every transaction
Why This Step Matters
Your money goes to Rex directly — a real person with a five-year track record, not an anonymous vendor.
STEP 04
Rex Coordinates Delivery
- Rex arranges dispatch with the supplier once payment is confirmed
- You receive tracking information or delivery timeline
- Rex monitors the delivery and stays involved until it reaches you
- If anything is delayed, Rex follows up — you don't have to chase
Why This Step Matters
Non-delivery is the most common gadget scam in Nigeria. Rex stays on top of every delivery so you don't have to.
STEP 05
You Confirm, Everyone's Happy
- Item arrives — inspect it immediately
- If it's exactly what you ordered, that's the end of the process
- If anything is wrong — wrong model, wrong condition, missing accessories — tell Rex immediately
- Rex will arrange a replacement or a full refund. No arguments.
Why This Step Matters
The guarantee is real. It has held for five years. It holds on your order too.
What Happens If Something Is Wrong
It's simple. You contact Rex, describe the problem, and provide evidence — a photo or video of what arrived. Rex investigates with the supplier and resolves it. Either the correct item is sent or you receive a full refund. There is no complicated claims process. There is no waiting weeks for a decision. Rex handles it directly.
Watch How Zolarux Works
A complete walkthrough of the order process from inquiry to delivery.
How it works video — coming soon
Our Operating Principles
You always know where things stand
Rex keeps you updated at every stage. No ghosting, no vague responses.
Evidence before everything
Rex verifies the item before you pay. What you pay for is what you get.
Problems get fixed, not explained
If something goes wrong, the response is action. Not a policy document.
Five years of doing this
100+ orders. Zero losses. The track record speaks for itself.